Q. Is there a shipping charge?
A. No, all "shipping" is free, since the only way you can purchase these products is by downloading them directly from the Web.
Q. Can I use other spreadsheet software besides Microsoft Excel to run these products?
A. Excel is the highly recommended spreadsheet software. Cannot promised that other spreadsheet applications will fully work (or correctly translate the spreadsheet formatting). Also, you may lose some functionality using old versions of Excel.
Q. What is your return policy?
A. All products come with a 30 day money back guarantee. Money cannot be returned after 30 days of order.
Q. Do you provide technical support?
A. Yes, 30 days of free technical support for first 30 days of your order.
Q. What are your payment methods?
A. The present payment methods are: VISA, MASTERCARD, American Express, Discover Card, and PayPAL.